Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.
We, at Hanuma Varahi Estates and our affiliated companies worldwide, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.
This Privacy Policy ("Policy") governs our website available at HANUMAVARAHIESTATES@Gmail.com and our mobile application (collectively, the "Platform"). The Policy describes how Company (hereinafter referred to as the "Company") collects, uses, discloses and transfers personal data of users while browsing the Platform or availing specific services therein (the "Services").
This Policy describes how we process personal data of all users of our Platform or Services, including buyers, renters, owners, dealers, brokers, and website visitors.
"Personal Data" means any data about an individual who is identifiable by or in relation to such data.
By providing your consent to this Policy, either on the Platform or through other means, or accessing the Platform and Services, you consent to the Company's processing of your Personal Data in accordance with this Policy. Where required, for processing your Personal Data for distinct purposes, we seek your consent separately on the Platform or through other means.
We collect the following types of Personal Data about you when you access our Platform or Services:
We collect information you provide to us directly when you use our Platforms (like when you sign-up/register an account, or post a property listings). We may also collect this information over calls, emails, messages, or other communications established with you to create, update or maintain your details on the Platform. Further, we may also collect this information when you provide it by filling out relevant forms to express your interest in availing our Services. This information includes:
This includes your name, contact information (like addresses, e-mail addresses, phone number), and login information (like username).
This includes the details of the property such as nature the of property (like commercial, residential, etc.), location details, property profile (like area, dimensions, road connectivity), photographs of your property (if any), pricing details and details of the amenities.
This includes any information that helps us identify and verify you (such as Aadhaar, voter id, driver's license, PAN, passport, etc.) or your property (such as, utility bills, sales deed, property registration documents, property tax documents, etc.).
We use third-party payment service providers to process your payments. You will be re-directed to a third-party interface which will collect the required information from you to process the payment transaction. We do not store and do not have access to your financial information such as your bank account numbers, credit/debit card numbers, or UPI handle.
This includes records of your calls, emails, messages or your communications in other forms related to any feedback, comments, queries, issue reports, customer support, or other communications that you send to us.
Where you choose to include voiceovers in your property listings and property videos, we may collect your voice samples and voice recordings to generate and process the voiceover for playback in your property listing videos.
When you use our Platforms, we collect certain types of Information about how you use or access our Platforms. This includes:
Data collected and processed about you when you access the Platform, such as your search queries, intent capture, your account settings, times at which you access the Platforms, time spent on certain pages, inferences of your interests and preferences based on your usage.
Technical data may include data about the devices, software and technology you use such as hardware model, operating system, IP address, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, network data and web browser details.
General location data, such as your city, region, or country. This may be understood from technical data such as your IP address.
We use cookies or other similar technologies (like web beacons, log files, etc.) to recognise your device, remember you and support the continuity of your experience.
This includes permissions for Notifications, Camera, Location, Phone (Dialer), Photos and videos on mobile devices.
We may receive information about you from third parties, such as advertising and marketing partners. We may collect your information through property campaigns and publicly available sources. We may also receive information from third parties when you use a third-party account, like SSO/MFA/2FA providers, to log in or upload information to the Platform.
The Platform may process your Personal Data for the following purposes:
We use your Personal Data to provide the Services and access to Platform, including account creation, property listings, establishing connectivity with other members, and providing customized search results.
We may use Personal Data to provide you marketing and promotional material and notify you of discounts and offers, if you've consented to receive such communication.
Based on your expression of interest, we may share your Personal Data with third-parties (like banks, NBFCs, banking agents) so they can contact you for promotional/marketing purposes.
We use Personal Data to improve our Platform and develop new features or Services based on feedback, marketing research, and usage patterns.
We may use Personal Data for identifying suspicious users or property listings, verifying users, ensuring network security, and preventing fraud.
We collect and use analytics information to build broader profiles of our users and provide personalized content.
We process data to comply with legal obligations, establish or defend legal rights, and protect the safety and integrity of our Platforms.
Some of our web pages utilize "Cookies" and other tracking technologies. A Cookie is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Data previously indicated by a user.
Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
Note: If you choose to erase or block your cookies, your experience on our platform might be affected.
The Company may disclose Personal Data only for the purposes explained in this Privacy Policy, with the following third parties:
Service providers, vendors, consultants, agents, field verifiers who assist in operating the Platform or providing Services.
Owners, renters, brokers, dealers to establish connectivity regarding property listings or interests.
Participating banks, NBFCs, their employees or agents, based on your expression of interest regarding home loans.
When required by law, responding to subpoenas, court orders, or to establish or exercise legal rights.
Another company pursuant to corporate re-organisation, amalgamation or restructuring (you will be notified beforehand).
If you wish to access, verify, correct, complete, update or erase any of your Personal Data collected through the Platforms or Services, you may write to us at HANUMAVARAHIESTATES@Gmail.com.
You may withdraw your consent for any or all processing of your Personal Data. However, the Company reserves the right to refuse to provide you access to the Platform and Services in circumstances where such Personal Data is essential to the provision of services.
You may opt out of receiving promotional offers by writing to our grievance officer. We may still need to send you non-promotional communication about the Platform and Services.
Our Company is located in India. We store and process your personal data in India. However, we may transfer your personal data to our service providers or partners in other parts of the world.
The security and confidentiality of your personal data is important to us. Company has invested significant resources to protect the safekeeping and confidentiality of your Personal Data. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect Personal Data.
We take all steps reasonably necessary to ensure that personal data is kept secure and protected against unauthorized access, alteration, disclosure or destruction of data.
Your personal data is processed and retained to enable your access or use of the Platform and Services. We will keep your Personal Data as long as it is necessary to provide you Services on the Platform or for the purposes for which the data was obtained.
To ensure compliance with applicable laws or exercise our legal rights, we may need to retain information even after you have requested erasure or terminated your account. Post termination, we may continue to store, use, and share aggregated anonymised data for any purpose.
The Platform may contain links to third party websites, apps, or services. This Privacy Policy does not apply to third parties when you visit or interact with their websites or services. Data collected by third parties is subject to their own privacy policies. We have no responsibility or liability for the content, activities and services relating to those linked websites.
The Platform reserves the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification.
Questions, concerns or complaints related to the processing of your Personal Data may be made to the Grievance Officer appointed by the Company.